Order Policy
Please take a moment to read our order policy to ensure you understand the terms and conditions for placing orders on our website
1. Order ConfirmationOnce you place an order on our website, you will receive an order confirmation email with the details of your purchase, including the items ordered, the shipping address, and the payment summary. Please review the information carefully and contact us if any details are incorrect.Order Status: If there are any issues or delays with your order, you will be notified via email.
2. Order Processing TimeOrder processing: All orders are typically processed within within1-7 business daysafter payment verification. Orders placed on weekends or holidays will be processed on the next business day.
Please note that if you purchased a packing video, your package will be processed within 2-10 business days.
.3. PaymentAccepted Payment Methods: We accept a variety of payment methods, including:•Credit and debit cards (Visa, MasterCard, American Express, etc.)•PayPal•Other payment options available at checkoutPayment is processed immediately at the time of order. Your order will only be shipped once payment is confirmed. If we encounter any issues with your payment, we will notify you via email.
4. Order CancellationsWe aim to fulfill orders as quickly as possible. Once an order has been processed, it cannot be canceled. However, if you need to cancel an order, please contact our customer service team immediately. If your order has not yet been shipped, we will do our best to accommodate your request.
5. Order Modifications: If you wish to modify your order (e.g., change the shipping address or items), please contact us within 24 hours of placing the order. We cannot guarantee changes to an order once it has been processed or shipped.